DP Bazaar Privacy Policy for Seller

Last Updated: July 01 2025

Introduction

At DP Bazaar, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, registers with us, or use any of our services.

We collect email addresses and other relevant contact details from users who register on our platform or contact us via email. This information is not sold or shared with third parties except in the specific instances described below, and your continued use of our services constitutes your consent to such disclosures:

  • To investigate, prevent, or take appropriate action regarding suspected illegal activities, fraud, threats to physical safety, violations of DP Bazaar’s Terms of Use, or as otherwise required by applicable laws and regulations.
  • To comply with legal obligations or respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We may share certain non-personally identifiable information about our users with selected third parties, such as advertising and marketing partners, to help promote DP Bazaar or enhance our offerings. However, unless explicitly stated otherwise, we do not rent, sell, or share personally identifiable information with unrelated third-party companies for their independent use.

DP Bazaar uses collected information cumulatively to operate and improve our website, enhance content quality, refine user interface design, and optimize our services. This data also helps us to inform you about website updates, new features, product launches, promotional offers, and other relevant communications. While we employ secure connections when collecting sensitive data like financial information, please be aware that no method of data transmission over the internet can be guaranteed as completely secure.

Your DP Bazaar account is protected by a password that you control. You can create additional users and groups under your account and assign usernames and passwords accordingly. You are solely responsible for maintaining the confidentiality and security of all login credentials associated with your account. If you choose to share, disclose, or fail to adequately protect your credentials, the company shall bear no responsibility for any resulting loss, damage, or unauthorized activity. It is strongly advised to adopt appropriate security measures, including the use of strong passwords, regular updates, and monitoring of account activity in-order to prevent unauthorized access. All actions taken under your account will be considered authorized by you.

By accessing or using any of DP Bazaar’s services, or by interacting with any merchant using DP Bazaar’s platform, you are deemed to agree to the terms outlined in this Privacy Policy and, where relevant, to the DP Bazaar Terms of Service.

We may periodically update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other operational factors. When such updates are made, we will notify you by posting the revised version on our website and, where applicable, through other appropriate communication channels. Continued use of the website or our services after such updates constitutes your acceptance of the revised Privacy Policy.

Information from Merchants

If you are a merchant using DP Bazaar, it’s essential that your customers understand how you and DP Bazaar collect, use, and protect their personal data. By using our Services, you agree to publish a current and legally compliant privacy policy on your storefront, in accordance with the laws applicable to your business. You are also responsible for obtaining clear and valid consent from your customers for the collection and processing of their personal information by DP Bazaar and relevant third-party service providers.

If you collect any sensitive personal data from your customers—including but not limited to details regarding health, ethnicity, religious or political beliefs, trade union membership, or sexual orientation etc., then you are required to obtain the customer's explicit and informed consent prior to any collection, processing, access, or disclosure of such data to DP Bazaar or its authorized third-party partners. It is your responsibility to ensure that this consent is freely given, specific, clearly documented, and compliant with applicable data protection laws.You must also provide your customers with transparent information about how their sensitive data will be used, stored, shared, and protected. In the event of any misuse, unauthorized disclosure, or failure to comply with consent or legal obligations, you shall remain solely liable and indemnify DP Bazaar against any resulting claims, damages, or penalties.

What Information Do We Collect from Merchants and Why?

We collect a range of information from you to support and improve the services we provide. This includes your name, company name, business address, email address, phone number, and payment details or account details. We use this information to verify your identity, communicate with you, send invoices, offer marketing content, make hassle free payment transfer and ensure compliance with legal and regulatory obligations.

We also gather data on how you interact with the DP Bazaar platform, including information on the websites you visit, the devices and browsers you use, your network connection, IP address, and how you navigate the interface. This data helps us enhance the usability and security of our platform and may be used for targeted marketing or advertising.

This helps us optimize the user experience, troubleshoot issues, and improve platform performance and interface design. It also enables targeted marketing and advertising where appropriate.

As part of the subscription process, you will be required to provide specific business information, including your business type, registration or identification number, date of birth (for sole proprietors), bank account details, and valid government-issued identification. We also collect your Know Your Customer (KYC) documents and banking information to facilitate seamless and secure payment processing. This data is collected and used strictly for the purposes of enabling payment services, performing fraud and risk assessments, and fulfilling applicable regulatory and compliance obligations. We also receive and store customer data that you, the merchant, either input or is generated during your customer's transactions or checkout process. This information helps us support your business, fulfill orders, and enhance customer satisfaction.

When needed, such as for identity verification or account recovery, we may ask for your government-issued identification or supporting documents.

Some automated processes may use personal data to screen accounts for risks or possible fraud. In such cases, we rely on a limited and defined scope of automated decision-making.

We will never use your information for purposes outside of those outlined here without your explicit consent.

When Do We Collect This Information?

We collect your personal data:

  • When you register or sign up for DP Bazaar’s Services
  • During your ongoing use of the platform
  • When you voluntarily provide additional information
  • From trusted third-party sources who assist in identifying potential risks (e.g., fraud detection agencies)

When and Why Do We Share Merchant Data with Third Parties?

DP Bazaar collaborates with a network of trusted service providers and third parties to help operate and deliver our Services. We may share your personal information with them to facilitate these purposes.

We may also disclose your information in the following situations:

  • To investigate or prevent illegal activity or suspected fraud
  • When necessary to address risks or threats to safety
  • In response to violations of our Terms of Service or other policies
  • To support advertising and marketing campaigns
  • To comply with legal requests such as subpoenas, court orders, or regulatory requirements (including national security or law enforcement requests)
  • During business restructuring, including mergers, acquisitions, insolvency, or any related proceedings

If such an event occurs, we will notify you by posting a clear update on our homepage.

DP Bazaar will always seek your express permission before sharing your personal data with third parties for any new or unrelated purpose beyond what is covered under this policy.

Information from Customers

  • What Information Do We Collect from Our Merchants’ Customers and Why?

    When you engage with a merchant’s store that is powered by DP Bazaar, we collect certain personal information to facilitate a seamless and personalized user experience, and to enable our merchants serve you better. This information may includes your full name, email address, shipping and billing information, payment details, company name (if applicable), contact number, IP address, the details of any orders you place, and the device and browser information you use while visiting the site. This data collection supports key stakeholder interests, including merchants, service providers, and payment processors by enhancing interface responsiveness, streamlining checkout processes, providing tailored content, and ensuring operational security and compliance.

    We collect this information to support our merchants in processing orders, conducting fraud and risk screening, authenticating transactions, and facilitating payments. It also allows us to improve your experience by displaying products and services that are more likely to match your interests.

    Some of the information is used for automated decision-making. For instance, we may use your IP address or payment information to automatically block transactions that appear to be potentially fraudulent for a brief period.

    In addition, we use this data to enhance your shopping experience—for instance, by tailoring content and product recommendations to better match your interests and preferences.

  • When Do We Collect This Information?

    We collect this data in the following scenarios:

    • When you visit or interact with a merchant’s storefront that uses DP Bazaar’s Services
    • When you place an order through any merchant's site
    • When you sign up for an account which is a mandatory requirement to access and use the platform’s core features and services,
    • When you browse or navigate through DP Bazaar-supported stores

    Additionally, we may receive information from third-party sources who assist in verifying the legitimacy of customers or merchants, especially in cases related to fraud detection and security enhancement.

  • When and Why Do We Share Customer Data with Third Parties?

    To deliver dependable services to our merchants and their customers, DP Bazaar works with carefully selected third-party vendors and service providers. We may share customer information with these entities to support core functions such as order processing, fraud prevention, and service optimization.

    We may also disclose customer information under the following conditions:

    • To investigate or prevent fraudulent activities, security threats, or legal violations
    • When a merchant explicitly directs us to do so (for example, through third-party apps integrated with their store)
    • To comply with valid legal obligations, such as court orders, subpoenas, government requests, or enforcement of regulatory laws
    • In case our company—or the business of a merchant using our platform—is involved in a merger, acquisition, insolvency, or reorganization. In such a situation, appropriate notice will be provided on our website

    DP Bazaar ensures that customer information is never shared beyond these defined purposes without obtaining proper and informed consent.

Information from Partners

  • Who Are Our Partners?

    • Partners are individuals or businesses who have joined the DP Bazaar Partner Program and collaborate with us to promote the DP Bazaar platform—either by referring clients, offering support, contributing to the delivery of our services, or providing logistics and fulfillment solutions as service providers
  • What Information Do We Collect from Partners and Why?

    • When you become a partner of DP Bazaar, we collect certain personal and business information to facilitate our working relationship. This includes your full name, business or company name, website URL, social media handles such as Twitter or LinkedIn, phone number, address, business type, email address, and, if applicable, your GST/HSIN number and payment account details. This information is used to verify your identity, contact you, issue partner payments, and screen for risks such as fraud or non-compliance.
    • Additionally, we collect data regarding how you interact with the DP Bazaar platform. This includes information about the websites you visit, the times and ways you access your partner account, the type of device and browser you use, your network connection details, IP address, and how you navigate through the partner interface. We use this information to improve our platform’s functionality, enhance user experience, and ensure better performance of our services.
  • When Do We Collect This Information?

    We collect your data in the following scenarios:

    • When you register yourself as a stakeholder on the DP Bazaar platform, including—but not limited to—the following scenarios: When you sign up for the DP Bazaar Partner Program
    • When you register or onboard customers using our Services
    • When customers referred by you are independently sign up with us
    • When you voluntarily provide any additional information
  • When and Why Do We Share This Information with Third Parties?

    To operate effectively, DP Bazaar partners with a range of trusted third parties and service providers. We may share your personal data with them to support:

    • Platform performance
    • Partner support
    • Payout processing
    • Security monitoring
    • Marketing operations

    We may also disclose your information under the following circumstances:

    • To investigate or act upon illegal activities, suspected fraud, threats to safety, or breaches of our Terms of Service
    • To facilitate advertising and promotional efforts
    • To comply with valid legal processes such as court orders, subpoenas, or regulatory requests
    • If our business is acquired, merged, restructured, or dissolved—your information may be transferred as part of that transaction, with notice posted on our website

    DP Bazaar will always obtain your explicit consent before sharing your personal data with any third party for purposes not outlined above.

Information from DP Bazaar Website Visitors and Support Users

  • What Information Do We Collect and Why?

    • As you visit or browse the DP Bazaar websites, we collect information about the device and browser you use, your network connection, your IP address, and data regarding the cookies installed on your device.
    • We also gather any personal information you submit through messaging features on any of our websites.
    • Additionally, we may receive personal information when you make other requests to DP Bazaar via our websites.
    • For telephone support users, we collect your phone number, audio recordings of calls, and any other personal information you choose to share during the call. In accordance with our Merchant Agreement, we may request further documentation during the call to verify your identity.
    • For chat support users, we collect your name, email address, information about your device and browser, your network connection, IP address, chat transcript, and any other personal details you provide during the chat. Again, we may request additional verification documents as per our Merchant Agreement.
    • For forum users, we collect your name, email address, website URL, and any personal information you post.
    • This information is used to verify your account, enhance our services (including account support), and respond to your queries.
  • When Do We Collect This Information?

    We collect this information when you visit the DP Bazaar websites, engage with our services via email, web forms, instant messages, or phone, or post content on our forums, blogs, or messaging features. We also collect any additional data that you may provide during these interactions.

Information from Cookies and Similar Tracking Technologies

  • What is a Cookie?

    • A cookie is a small piece of data (often including a unique identifier) that is sent to your browser from a website and stored on your device. Each device that accesses our website receives a different cookie.
  • Why Does DP Bazaar Use Cookies and Similar Technologies?

    • DP Bazaar uses cookies to identify your device, offer you a personalized experience, and enable certain functionalities like the shopping cart on merchant stores. Cookies also help us run targeted advertising campaigns via Google, Facebook, and other third-party vendors.
    • These third-party partners use cookies to track your previous visits to our sites and other internet locations to serve you tailored ads.
    • You may opt out of certain targeted advertising through the Digital Advertising Alliance’s Opt-Out page.
    • We may also use web beacons, SDKs, and other automated tools to measure usage and engagement on our websites and services.
    • Please note that due to the lack of consistent industry standards on how to respond to “Do Not Track” signals, DP Bazaar does not alter its data practices based on such signals.
  • Third-Party Apps

    • DP Bazaar allows merchants to integrate third-party applications with their stores to add or change functionalities. Unless clearly marked “Made by DP Bazaar,” we are not responsible for how these apps operate. Merchants are solely responsible for choosing compliant third-party apps.
  • Retention of Personal Information

    • Generally, we retain your personal data for the duration of your relationship with us. For merchants, this continues as long as your store remains active. For partners, it continues until you terminate the relationship. For merchant customers, DP Bazaar processes your information on behalf of the merchant, who determines the duration of storage.
    • After termination, we retain archived personal data for legal and business reasons, unless a valid erasure request is received or unless our purge process removes the data automatically.
    • We will continue to store anonymized data such as visit logs for service improvement.
  • What We Don’t Do with Your Personal Information

    • We do not and will not sell, rent, or otherwise share your personal information with third parties for marketing their own products, unless it’s in the context of a merchant you are interacting with or a third-party service provider chosen by that merchant.
    • DP Bazaar does not use customer data obtained through merchants to independently contact or market to those customers. However, we may contact customers if their data comes from another source.
  • How Do We Keep Your Personal Information Secure?

    • DP Bazaar follows industry standards in information security to safeguard sensitive data, including financial details, intellectual property, and any entrusted personal information. Our security protocols apply across systems, processes, and personnel, based on a risk-management approach.
    • We regularly audit our systems to ensure compliance, especially for payment processing. However, no method of online data transmission or storage is completely secure, and we cannot guarantee absolute protection of your data.
  • Control Over and Access to Your Personal Information

    • DP Bazaar uses machine learning and automated decision-making in delivering services, but most models include human oversight.
    • You can access, amend, or delete your information via your account settings if you're a merchant or partner. If you can’t do so, or if you’re concerned about the data collected during your website visits or support interactions, reach out to us directly.
    • If you're a merchant’s customer, contact the merchant directly as we can only forward your request to them.
    • Note: Deleting or limiting use of your personal data may impact service functionality.
    • For questions or complaints about your personal data, contact us at: support.services@dpbazaar.com
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